Business Process Outsourcing (BPO) Services

From finding local talents to completing paperwork and tax administrations, expanding or establishing a business overseas is no easy feat. We have decades of experience in handling business functions on behalf of our clients to help them stay productive and compliant in foreign markets. Today, we can help you with the same.

A New Experience Of Business Process Management

The global business environment is constantly evolving. An increasing number of employees are working remotely or on a hybrid model, and organizations are expanding their operations beyond borders to cut costs and improve their bottom line. More than just a business move, business process outsourcing allows companies to bring on diverse teams with varied skills and perspectives, all of which can contribute to organizational success.

However, global outsourcing is a complex task. You will have to go through a lot of legal procedures, such as drafting employment contracts aligning with the local laws, tax administration and insurance, and processing work permits. A slight error in any of these procedures can lead to major complications down the lane.

For this reason, it is best to have an expert business process outsourcing provider by your side when planning business expansion. Edge’s outsourcing solutions are designed to cater to the unique needs of every business and industry. Our multilingual human resources and legal recruitment team understands the local culture and can make your way to establishing your business overseas fully compliant and seamless.

Our BPO Services Leave No Room For Errors

Expansion in the current globalized economy is vital for businesses seeking growth, resilience, and competitiveness. We can be your partner, offering outsourcing solutions that can push your business toward success.

Access To New Markets

Our offshore outsourcing services help businesses reach new markets and leverage untapped customer bases without delay. This sort of diversification serves as a risk mitigation strategy, reducing your business reliance on a single market. Hence, your organization will be more resilient to economic fluctuations and can enjoy improved efficiency, profitability, and revenue streams.

Broad Talent Pool

Edge’s business services allow your organization to tap into a broader and more diverse talent pool. The new perspectives, specific skills, and expertise that come with this move help your organization gain an edge over your competitors. In addition, operating in different markets will also facilitate the exchange of ideas, best practices, and technologies, which can pave the way towards innovations.

Brand Recognition And Reputation

Expansion through our back-office outsourcing solutions opens opportunities for your business to form strategic alliances and partnerships with local companies. Not only will this help you with valuable insights into the local market, but it will also facilitate a smoother market entry and create a positive brand image.

Our Human Resource Outsourcing Tasks Turn Your Weaknesses Into Your Greatest Strengths

Managed services isn’t every business’s cup of tea. After all, it is a complex process. You must thoroughly familiarize yourself with the local market to avoid legal issues. However, this is time-intensive and can hinder your focus on the core business.

At Edge, we boast a comprehensive range of nearshore outsourcing services. From customer support outsourcing to human resource outsourcing, finance and accounting outsourcing, and staffing payroll, we can handle all types of BPO processes on your behalf. The best thing yet, with our outsourced business services, it is only a matter of days before you can begin your operations in a new region. Here’s how our BPO solutions work:

Step 1: You let us know your outsource business tasks requirements, and we sign a contract for the services.

Step 2: We surf through our broad candidate pool to bring you the right candidates.

Step 3: If applicable, we process work permits and visa-related requests for foreign employees.

Step 4: We create employment contracts that abide by the local laws.

Step 5: We help you with strategies to craft employee benefits and comply with local laws.

Step 6: We handle the payroll requirements every month, plus the tax administration and insurance.

Our primary focus when it comes to providing outsource back-office functions is the entire world. This is where we operate. Hence, our experts have immense knowledge about the local laws in different parts of the world. In addition, the world markets are undergoing rapid economic growth, technology boom, and development, meaning it can be a great place to expand your business operations.