BPO Services In Turkey

As one of the leading outsourcing companies in Turkey,  we offer efficient and cost-effective managed services that help businesses streamline their operations and stand apart from their competitors. Contact us today for a free quote and to discuss your business process management needs with our experts.

Business Process Outsourcing Companies In Turkey: The Difference

Turkey is home to a large pool of skilled professionals. Many Turks are highly educated and fluent in multiple languages, including English, which is a big plus for companies looking to expand globally. This enables you can find qualified professionals who can handle various tasks such as customer service, IT support, and back-office operations.

Outsourcing solutions in Turkey are also cost-effective. Labor costs in the country are lower than those in many Western countries, making it an attractive option for companies looking to reduce expenses without compromising on quality. This means you can get the job done efficiently and economically, which is ideal for businesses of all sizes to improve their bottom line.

Additionally, Turkey is positioned strategically on the map, making it a convenient location for businesses. Situated at the crossroads of Europe, Asia, and the Middle East, Turkey serves as a bridge between different markets. This geographic advantage not only facilitates trade but also allows for easier communication and collaboration with clients and partners across different time zones.

Lastly, Turkey has been investing in infrastructure and technology, making it easier for businesses to operate smoothly. The country has made significant advancements in telecommunications, transportation, and digital infrastructure, which are essential for outsourcing operations. This means you can rely on modern facilities and infrastructure to support your business needs efficiently.

Outsourcing Back-Office Functions And More To Edge

As a Business Process Outsourcing (BPO) service provider in Turkey, we offer services focused on managing all types of BPO tasks. Here’s a breakdown of the different kinds of human resources assistance we can offer.

Customer Service

Our customer support outsourcing solutions offer assistance to customers through phone calls, emails, or live chats. We can help you with inquiries, complaints, or product support. By outsourcing customer service to us, you can ensure your customers receive prompt and professional assistance every single time.

Technical Support

We offer technical assistance to clients’ customers who face issues with products or services. Our expertise in troubleshooting and problem-solving helps resolve issues efficiently, reducing downtime for clients and improving customer satisfaction.

Data Entry and Processing

Our global outsourcing experts input and manage data accurately and efficiently, whether it’s updating databases, transcribing documents, or processing forms. Clients benefit from streamlined operations, improved data accuracy, and better decision-making based on reliable information.

Back-Office Support

We handle all sorts of administrative tasks, such as finance and accounting outsourcing, bookkeeping, human resource outsourcing, and administrative assistance. By outsourcing these tasks to us, you can focus on core business functions, save time and resources, and ensure these functions are performed in a reliable and efficient.

Content Moderation

We monitor and manage user-generated content on websites, social media platforms, or online communities to ensure compliance with guidelines and standards. This helps clients maintain a positive online reputation, mitigate risks, and create a safe and welcoming environment for users.

Sales and Lead Generation

Our outsourcing solutions are designed to assist our clients in generating leads, qualifying prospects, and nurturing relationships with potential customers. Our sales support services help you expand your customer base, increase revenue, and achieve your business growth goals.

By hiring a BPO service provider in Turkey, you get to focus on your core competencies and strategic priorities. This helps you ultimately drive business success.

Hire Edge Outsourcing As Your BPO Provider

Whether you are looking to reduce costs or decrease the burden of front-office functions on your core team, we can help you overcome these challenges through our offshore outsourcing solutions.

As one of the leading BPO companies in Turkey, we open up a world of possibilities through our efficient, cost-effective, and customized back-office outsourcing services. With us by your side, you no longer have to worry about hiring and training staff or managing complex operations.

Instead, all you have to do is reach out to us via email or phone to discuss your requirements and objectives. Our team of experts will then work closely with you to understand your needs and customize a solution that fits your budget and timeline. Once everything is agreed upon, we’ll kick off the process and start delivering results–it’s that simple!. Partner with us today and take advantage of our top BPO services in Istanbul.